It’s critical for servicers to board loans efficiently and accurately, including identifying missing documents. Beyond the initial loan boarding, servicers need to be certain that the quality of loans they’ve boarded are consistent with their expectations.

Capsilon automates critical steps in the mortgage servicing process to increase efficiency and drive profit margins higher.

Why Do Leading Servicers Choose Capsilon?

Onboard Loans quickly
Automatically identify, name and index incoming mortgage documents.
Ensure Complete Loans
A Missing Documents report flags missing documents so servicers board only complete, fully compliant loans.
Guarantee Loan Quality
Quickly audit purchased pools of loans to mitigate risk. Use Automated Data Extraction technology to match data tapes and other loan information against documents received.
Efficiently Manage Borrower Correspondence
Automatically ingest borrower correspondence, including hardship letters, loan modification forms, re-disclosures and other documents as required. Documents are automatically associated with the appropriate loan file with complete audit trails of receipt and actions taken.
Perform Bulk Transfers
In the event of a transfer of servicing rights, automatically assemble packages based on the delivery template required by the investor and easily transfer loans in bulk.
Satisfy Regulatory Requirements
Easily comply will all requirements, including timing of borrower notifications, with complete audit trails.